Terms & Conditions

The following are our Terms and Conditions and we urge you to go through them thoroughly before you make a booking with us. We request you to use our website or its content only when you completely agree with our Terms and Conditions to avoid further miscommunications.

However, if you partly or wholly do not agree to our Terms and Conditions, we request you to refrain from.using our website or its content.

Acceptance

By using our website or its content, you accept the Terms and Conditions laid down for our website and comply with the same. After using our website for your travel bookings, you're bound by these Terms and Conditions.

Changes to our Terms and Conditions

Traveloadvisors.com reserves the rights to amend, alter, update, revise, or delete a part or whole of the Terms and Conditions without any prior notice at any time. We are not liable to anyone to notify any changes we make to our Terms and Conditions.

If you're continuing to use our website, it indicates your acceptance of the revised changes to our Terms and Conditions. Hence, we urge you to go through our terms and conditions page as and when you use our website.

Use of the Website

There are certain general terms and conditions that all users using our website must abide by, they are:

Eligibility

You must be 18 years or above to use our website for travel booking or purchases. By using our website, you confirm our age requirement and comply with the same. If you're found otherwise, you have to face legal complications.

Account Creation

You must provide accurate, genuine, and complete information to create an account on our website to make travel bookings. Also, your personal information must be up-to-date to avoid any further complications. You're responsible for maintaining the confidentiality of your account credentials and other activities related to your account on our website.

You can use our website to book or manage travel booking or purchase on others behalf. However, you will be solely responsible for everything related to the same.

Prohibited Activities

We reserve complete rights to take legal action on a person or authority who uses our website for unlawful or anti-social purposes. Here are some of the prohibited activities that you must abstain from:

• You must abstain from introducing harmful elements like viruses, trojan horses, worms, logic bombs, or other malicious technologies to damage our website.
• You must abstain from gaining unauthorized access to, interfere with, damage, or disrupt any parts of our Website, the server on which the Website is stored, or any server, computer, or database connected to our Website.
• You must abstain from attacking our website via a denial-of-service attack or a distributed denial-of-service attack.
• You must abstain from using our website for activities that violate any applicable federal, state, local, or international law or regulation.
• You cannot exploit or harm minors by providing them access to inappropriate content, etc.
• You cannot have the right to change or modify the contents of our website
• You cannot disable, overburden, damage, or impair our website
• You cannot use any robot, spider, or similar automatic technologies to access the Website for legal or illegal purposes. The act will be considered illegal and a breach of the company's terms and conditions.
• You have no right to use any device, software, or routine that interferes with the functioning of the Website.
• You cannot copy our website or its contents
• You cannot misuse our website and its contents for illegal or anti-social activities
• You cannot have the right to transmit or procure the sending of any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar things.
• You are not allowed to impersonate the company or any of its employees either via phone call or email or in person.

Content

Our website content is true to our best knowledge; however, we do not claim, warranty, or guarantee about the accuracy or adequacy of our website's content by any means.

User-Generated Content

If during any point while using our website, we allow you to post or submit content, you must stick to the Terms and Conditions to post relevant content. If any content you post is found to be violating the website's Terms and Conditions or any applicable laws, we reserve the right to remove or modify them at any time.

Intellectual Property

Every content on the website, including images, logos, texts, and trademarks belongs to Traveloadvisors.com and its licensors. Our website along with its backend software, domain name, trademark, logos, design, graphics, and layout.

All the above aspects of our website are protected by copyright and other intellectual property rights. You must refrain from copying, distributing, selling, modifying, transmitting, reusing, re-posting or publishing of the website's content or its other intellectual properties with a written permission from us.

By gaining unlawful and unauthorized access, you may lose the right to use our website and also face severe legal obligations as per the crime. All these come under our Terms and Conditions and you must abide by the same at all times.

We and our licensors also reserve complete rights for a few trademarks, service marks, business names, company names, logos, trade names and presentation techniques on our Website.

Fulfillment Policy

We are a travel firm that aims at providing the best travel-based services to our clients. We are genuine, loyal, affordable, and reliable travel companions for every traveler. We collaborate with you to plan, implement, and execute your travel in a desirable, reasonable, and ethical manner.

Our Fulfillment Policy ensures that our end customers are satisfied with our services like online ticket booking service, modification in the ticket, payment settlements, ticket cancellation, or customer support assistance.

We offer a dedicated professional service to our customers. Our services are presented to our customers by our knowledgeable and experienced team. We ensure that our customers benefit from our travel knowledge, work pattern, and zeal to get everything right. We want to make a difference in the travel industry by running a friendly and innovative travel business.

The key to our business has been well-defined principles in our organization, with which all the team members comply. Our principles are the foundation for our critical choices and a standardized and sound panel against which various disputes or disagreements can be assessed and addressed.

We acquire the details of each customer and offer our services to update each booked ticket. Our organization will track the order and payment data, the customer general information, and the request processing status. We are incredibly thankful for the modern technology that allows us to digitally process our services and the transaction between various airlines and many other benefits.

Our professional team makes every effort to ensure that every order is met within the promised timeframe after the order has been made and payment is completed. Our team is our asset, and our team brings all our values and principles to life and helps us maintain a loyal customer base.

Furthermore, our deep networking strategies enable us to offer competitive pricing on airline tickets, hotel reservations, visas, travel insurance, and currency exchange. We provide additional airport assistance, lounge access, and many more. We dedicatedly conduct our business with full responsibility.

Our travel specialists are motivated by our fundamental values, which allow us to serve a vast customer base. As a result, we've constructed a niche in the travel industry, providing satisfying services with our suppliers to our trustworthy customers. Traveling, we feel, is a life-changing experience in itself. As a result, it should be smooth and hassle-free.

We believe in putting out the maximum effort, and hence, we continuously strive to make travel a unique experience for our customers. Our fully automated, practical, and functional travel solutions are every traveler's dream. Our ultimate goal is to provide the best solutions to our customer's ever-changing demands. Our vast customer base and their testimonials speak of the same.

We are a traveler-oriented travel firm that puts their travelers' requirements above all. Our travel firm wants to give our customers tension-free and hassle-free vacations and trips. We firmly believe that we are the best in the business, and we will strive hard always to be the trustworthy travel solution for our customers.

Booking and Payment

Booking Confirmation

Your booking confirmation, pricing details, and availability is subject to change until the booking is confirmed by Traveloadvisors.com.

We readily accept your bookings at all times without any limitations. We also verify your booking by sending your booking details to your email id or text messages or any other communication channel.

We also provide access to booking cancellation which is subject to airline's policy and our cancellation policies. Our cancellation and refund policies govern the subject of ticket cancellations.

Also, we request our customers to acknowledge that cancellation of a booking or its refund is subject to the specific airline policies. We do not have a say if the respective airline doesn't allow cancellations or refunds

Payment

All payments towards your travel bookings must be made according to the website's payment policy. We reserve the right to cancel your bookings in case of non-payment or delayed payment.

The details of your tickets or hotels along with prices are mentioned clearly on our website without any confusion. The prices displayed on our website are dynamic and will vary from time to time. However, the price will remain the same for the bookings already accepted.

We also offer a detailed view of the prices we mention which includes taxes. The taxes we charge as the government norms of the specific country. It includes value-added tax, goods and services tax, sales tax, occupancy tax and other various taxes.

We provide our customers with multiple payment methods with proper authentication and verification of the payments made. We do not entertain frauds and fraudsters. We also ensure that the payments you make to us has no middleman or fraudsters in between.

Cancellation and Refund Policy

The following are the Cancellation and Refund Policies of Traveloadvisors.com:

Booking Cancellation

• We are offering non-refundable flight tickets on our website with most airlines. However, some airlines provide refundable tickets, and you are free to claim refunds against any cancellation on such airlines.
• You can use the credit amount from their refund for future travel with the same airline within the specified time frame. If you want to gain additional information about the same, you can contact the specific airline for further details.
• You may request to cancel your booking at any time subject to the terms and conditions in this policy.
• The flight tickets that have the provision for cancellation needs to be done by placing a cancellation request with the customer service center before the flight departure. You must also be aware that we do not provide any guarantee of booking cancellation and refund.
• You must submit cancellation requests via mobile application, website, or customer support.
• If you want to book tickets by redeeming your airline credit, you must be aware that you must pay the fare differences, penalty, and booking fee, if any.
• All the above procedures are managed by the airfare rules and policies of the respective airline, and we, as a travel company, have no right to control them.
• We are primarily a flight-booking platform and do not offer any other representations for the fee we charge.
• Our professional team provides support and guidance for planning, searching, and booking flights on our website to the customers based on availability and many other factors, of which we have complete expertise.

Cancellation Fees

• Cancellation fees and refund eligibility may vary according to the type of travel service and other factors.
• You will have to bear extra cancellation charges, service charges, or administrative fees by different service providers.
• Cancellation fees will be deducted from the refund amount automatically.

Refund Eligibility

• Refund Eligibility is subject to the terms and conditions of the individual service providers, like flights, hotels, etc.
• We mostly offer non-refundable bookings on our website; however, some bookings are refundable or are applicable for partial refund, as per the service provider's terms.
• You must review the cancellation and refund policies of specific service providers before making bookings.

Refund Process

• Once we receive your cancellation request, we will coordinate with the relevant service providers and process your refund at the earliest.
• Acceptance of cancellation doesn't mean you're eligible for refund. We will notify you regarding the refund after confirmation.
• To obtain the refund, the You must place a flight cancellation request within 24 hours of booking, if applicable.
• If you have not taken the flight and informed our agents about the flight cancellation, they can avail of a trip protection refund within ten days of purchase.
• The airline always permits the cancellation and refund request put by you with a specific airline.
• If a ‘No show’ is marked against any reservation and if the refund is permitted by the airline against 'No Show,' then you will receive the refund without fail.
• We do not guarantee any timeline for clearing any cancellation and refund application. We look into every cancellation and refund request in a serial order.
• We will notify you with an email whenever your cancellation appeal is accepted after you place your request with our support executive with a reference for future correspondence.
• The above does not authorize you to get the refund automatically. We will send your request to the concerned airline to start the refund process according to their rules and regulations.
• In all the cancellation procedures, the service fee is non-refundable, and the exact amount charged at the time of the original flight booking will be deducted.
• Ultimately the airline decides to process the refund, and it may take 60-90 days to finish the process from the date of the cancellation request.

Modification of Booking

• You can modify your booking according to the service providers terms and policies.
• However, you will have to pay the modification fees and fare differences if any while making modifications to your booking.
• If your service providers’ terms do not allow us to modify your booking, we will not be able to make any changes to your booking as it is not under our control.
• In case, there is no scope of modification of your booking, you may have to cancel your bookings and cancellation charges of the respective bookings will be levied accordingly.

Ticket Delivery

We reserve flights after you make the booking and we issue your flight tickets only after you make the final payment. You will receive your tickets via email or text message or on Whatsapp as per your contact details with us. After we issue your flight tickets, they are subject to airline policies and they're mostly non-refundable and unchangeable.

Credit Card Declines

In case of a decline in your credit card payment, we may request you to use an alternative form of payment. Upon the failure of the same, we may hold or cancel your booking until the final payment is completed. If your booking is canceled due to a credit card decline, you may have the option to rebook based on availability and current pricing. Rebooking may require submitting a new reservation request and providing updated payment information.

Credit card payments may be declined for various reasons, like insufficient funds, an expired card, a daily limit reached, or suspected fraud by your card issuer. We are not responsible for any fees or charges imposed by your bank or credit card company due to a declined transaction. We reserve the right to charge a processing fee for each declined credit card transaction and we will communicate the same with you before processing your payment.

Seats, Meals, Frequent Flyer & Other Requests

Airlines offer you options to select your seats and meals according to your preference on our website. However, if there are any changes in the seats or meals you have selected, it is subject to availability the same on the airlines and we are not liable for the same.

If you're a part of a frequent flyer program of an airline, you can enter your program account number at the time of booking the ticket with us to avail the benefits of the same. However, sometimes a few flights may not be eligible for mileage of frequent flyer programs. If you have any queries regarding your loyalty programs, you can directly contact the airline as we have no say or control over the same.

Baggage Policy and Fees

The Baggage Policy is laid down by the airline and the baggage fees are subject to their policies. We are not liable or responsible for any issues regarding baggage policies. If you don't abide by the baggage policies of the airline you're traveling in you may have to bear the excess baggage fees as per the policy.

Baggage Policy on Connecting Flights

When you have multiple connecting flights in your itinerary, we urge you to read the baggage policy of each airline thoroughly and abide by the same. We have absolutely no say in the baggage policy of airlines; hence, if you don't abide by the policy you may end up paying extra baggage fees.

Payment Acceptance Policy

We accept payments for travel bookings across different payment methods, including credit cards, debit cards, electronic bank transfers, and other forms of electronic payment. The accepted payment methods may vary depending on the specific service or product being booked. Payments made with credit or debit cards are subject to verification and approval by the card issuer. In the event of payment rejection or authorization failure, we may contact you to resolve the issue.

For certain transactions, we may accept electronic bank transfers. Bank transfer instructions will be provided upon request or during the booking process. Bank transfers may take additional time to process, and the booking will be confirmed once the payment is received and verified.

By providing your payment information, you authorize us to charge the specified amount for the travel services you have booked. You also agree to abide by the terms and conditions of our payment processing partners, if applicable.

Unless otherwise specified, all prices and charges on our website are in the currency displayed on the booking page. If you use a payment method denominated in a different currency, your payment may be subject to currency conversion fees by your bank or payment provider.

After successful payment authorization, you will receive a booking confirmation email that includes details of your reservation. Please keep this confirmation for your records and present it as proof of your booking when required. We secure your payment information by using industry-standard encryption and security measures. However, we cannot guarantee the security of data transmitted over the internet, and you acknowledge that you provide your payment information at your own risk.

If you have any concerns or disputes regarding a payment, please contact our customer support team to resolve the issue. We reserve the right to modify our payment acceptance policy at any time without prior notice. By using our website and making a payment for travel services, you agree to comply with this payment acceptance policy.

Flight Changes

Airlines may change your flight schedule anytime without prior notice, even after the confirmation of your flight ticket. We are not responsible for any costs that may incur due to the changes in airline schedules or missed connections of multiple flights that we may provide in your travel itinerary.

If you book your own connecting flights, it is your sole responsibility for any schedule changes or delays.

Overbooking of Flights

There are chances that airline flights can be overbooked and you may not find the seat that you have booked. Such overbooking is a Schedule Change for the purpose of these Terms.

Unaccompanied Minor

We will not sell flight tickets or allow any travel booking to be made on our website if you're an unaccompanied minor below 13 years of age. The airline policies differ in relation to unaccompanied minors. You must contact the airlines to understand the rules and restrictions for unaccompanied minors.

Itinerary Re-Confirmation

We urge passengers to verify their travel itineraries for accuracy before departure. In case of any discrepancy, please report to our customer support immediately otherwise you may face booking cancellation or disruptions. We are not liable for any consequences occuring due to unconfirmed and inaccurate itineraries.

Human Error

We are a loyal travel company who strive for accuracy at each step. However, we are not responsible for errors, inaccuracies, and omissions in any travel information on our website or during booking. We urge you to review and verify every detail before confirming reservations. We reserve the right to correct any such errors.

Hazardous Materials

We strictly condemn and prohibit the use of hazardous materials. No person or authority must carry hazardous materials inside the airline. Please go through the airlines policies to understand the different types of hazardous materials, it is subject to change across different airlines. Any person or authority is found carrying hazardous materials may face strict legal action.

Multiple Airline Itineraries

When you're booking flights involving multiple airlines, you're subject to the terms and conditions of each airline. The changes or disruptions in your itinerary are governed by by individual airline policies. We are not liable for any issues arising from the multiple airlines. We urge the passengers to review each airline's policies to have a smooth travel.

Newsletters

As per the Privacy Policy of this website, we collect your personal information which includes your email id. We use your contact details, like email id for marketing communications, like weekly, monthly, or quarterly newsletters.

Through our newsletters, we put in efforts to build a strong bond with our customers and help them know us well. You can always opt out of newsletters by clicking on the 'Unsubscribe' option at the end of the email.

Promo Codes

We may offer promo codes that you can use while making travel bookings to avail off discounts. However, these promo codes are subject to specific terms and conditions. These promo codes are eligible for a limited time period. When there is a conflict between terms and conditions of promo code and general terms and conditions, the latter will prevail.

Fare Changes

If you're requesting a change in your itinerary or flight, you must accept the associated fare changes that come with it. You may have to pay the fare differences along with the cancellation fees of your booking.

The fares of flights, hotels, and other travel services are subject to change according to the airline and other service provider's policies. We at Traveloadvisors.com have no control over the fare changes as we are just the mediators.

If you're making a booking on our website, you accept the fare change policy of the website and abide by the same at all costs.

Resolution of Disputes

By using our website after reading our terms and conditions, you agree to give us a chance to resolve any disputes or claims on our website regarding bookings, dealings with our customer support, our services, products, or any representations made from our end via email or directly contacting our customer support or through the website.

Advice to International Passengers

International travelers must familiarize themselves with passport, visa, health, and entry requirements for their destination countries. We are not responsible for your compliance with these regulations. It's your responsibility to ensure all necessary documents and permits are in order before travel.

Our Fees and Exceptions

We may charge service fees for various travel-related services, such as booking changes or cancellations. We will disclose these fees during the booking process. You are responsible for additional fees imposed by airlines, hotels, or other service providers. These fees may include baggage fees, resort fees, and taxes. All fees are payable in the currency specified during booking. We are not responsible for currency conversion fees or fluctuations.

Certain bookings, promotions, or loyalty program members may be exempt from service fees. We will specify the exemptions in the booking process or promotion terms. We reserve the right to modify service fees and exceptions at any time without prior notice.

Travel Protection Plan Disclaimer

Our travel protection plans are subject to specific terms and conditions. The coverage of our Travel Protection Plan may vary based on the plan you select. We encourage you to carefully review the plan details, including coverage limits, exclusions, and claim procedures, before purchase. We are not liable for any disputes related to the plan.

Disclaimers and Limitation of Liability

No Warranty

We provide no claims, guarantees, or warranties regarding our website or its contents.

Limitation of Liability

We are not liable for any direct, indirect, special, consequential, incidental, or punitive damages arising due to the usage of our website or consumption of its contents.

Risks

Traveling is a fun activity but it comes with certain risks especially when you’re traveling to specific destinations. We duly inform our clients about the risks associated with their trip. We also urge our clients to be updated on a daily basis about the current news events, travel prohibitions, warnings, announcements and advisories issued by the Governments of specific countries they’re traveling to before making a booking on our website.

We would like to ensure that by offering offers and sales on travel to particular destinations, we do not represent or warrant that traveling to those places are risk-free. We also would like to ensure that we are not liable for any costs, damages, or losses that may incur from traveling to such destinations. When clients agree to travel to such destinations, it constitutes that the client's participation is at their own risk.

Third-Party Links

We acknowledge the fact that our website may have third-party links; however, we're not associated with those websites. Our Terms and Conditions are not applicable to the third-party websites.

If you're making any purchases or consuming the content of the Third-Party websites, we urge you to go through their Terms and Conditions. We are not responsible for any adverse consequences that may or may not occur due to the usage of the third-party services or their content.

Termination

We are the sole proprietors of this website and we reserve the absolute rights to terminate your access to our website at any time for any reason without prior notice, especially when found indulging in prohibitory activities.